1 hour ticket response
We are committed to supplying a quick and accurate reply to every technical support ticket posted by a client. Our competent support team members will examine your situation and will offer you the best solution. We offer a 1–hour response time guarantee for all tickets. In reality, our average response time has proven to be 20 minutes.
A Top–Class Help Desk Service
Each member of our help desk team has several years of experience in the cloud website hosting plans field and the majority of them have worked for us for at least 5 years. They are all ready to reply to all your inquiries in the most efficient way possible.
An Intuitive Help Section
To help you get a quick hint on how to use a given feature, we have included a really intuitive Help section in our Web Site Control Panel. You can browse through a large collection of web hosting account administration articles and website administration articles, have a glance at our F.A.Q. repository or check our instructional video tutorials.