Customer Support Channels
A 1–hour Response Guarantee
Providing high–quality support in a timely manner is our main priority, so that we support each cloud website hosting plans plan with a 1–hour ticket answer guarantee. At the time you share a ticket or send us a message, our client help support crew will do their best to present the most acceptable resolution for your issue and to offer information in due time.
A Top–quality Support Service
You can easlily email us 24x7x365 with any issue you may have relating to our offerings. We have technicians available most of the time to supply instructions when necessary. You’re able to use the ticket system or post an email whenever you want, or pick–up the telephone or make use of the live chat during working hours.
An Intuitive Help Section
If you wish support while operating within the Control Panel, you can always simply click the Help key and see your problem in the group of articles or blog posts that will came up. We have as well turned the vast majority of content articles into videos. The listing of instructional videos will come up if you pick the Videos press button located in the top right angle.