A 99.9% Server Uptime
We have built our cloud website hosting system using reliable hardware components and heavily customized software. Our admins have installed a tweaked version of Security–Enhanced Linux on our servers to ensure utmost security and reliability. We’ve added several DDoS protection devices in addition to highly efficient firewall programs to make sure our network is impenetrable and secure.
All our cloud website hosting plans packages include a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our guarantee stays unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s important that you also build your own network infrastructure. That is why we set up a custom–configured internal network in all our datacenter facilities. Based on topflight Juniper routers and switches, our internal network allows for eye–poppingly fast data transfer rates and is completely redundant.
In this way, you will enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our FI data center, in our East Europe data center and in our AU data center, no matter which web hosting service you have selected.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not delighted by our hosting services, or if you consider them insufficient, or if you decide that you want a VPS web hosting plans rather than a cloud hosting plan – we will give you a refund, no questions asked.
All domain name registrations are nonrefundable, but you will retain full control over your domain names even when you terminate your account with us.
24/7 Technical Support
If you’ve ever had to wait around for hours to receive a response, you’re probably aware of how irritating this can be, particularly if your web site is on the line. Because of this, our company offers you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be right here for you and they will answer you in under one hour. And the best part is that their average response time is under twenty minutes!