In spite of the fact that the hosting service offered by the different companies is practically the same, each provider has a customized platform with its own modifications and different ways to complete given procedures. This is why, an information-stuffed knowledge base would be incredibly helpful both for persons with zero previous experience and for technically skillful users who will ultimately find out how certain operations are executed, but will waste precious time in the meantime. The objective of such a knowledge base is to help make the service fast and easy to use, sparing users a lot of time and effort. The outcome is more content clients, since they can quickly find the information they are looking for, and significantly less work for the customer care staff representatives, because typically the vast majority of the inquiries and difficulties that clients have are already enumerated in the knowledge base. Provided that the articles are expertly written and cover more topics, you’ll be able to discover more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Cloud Website Hosting

All cloud website hosting plans that we offer include a comprehensive knowledge base where you can find everything you may ever need to know in regard to your hosting account. Regardless of whether you desire to set up a brand new database, to forward a domain name using an .htaccess file or to create an e-mail address on your PC or cell phone, you can just read our step-by-step help articles and all the info that you require will be there. When you visit a specific section of the Hepsia hosting Control Panel, you will see articles that are associated with the functions that can be accessed through it. If you prefer to check the whole article list and get familiar with all the features that Hepsia offers, or simply to read generic information about the hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have made every effort to cover any issue that you might face, but in case you don’t find the information that you’re searching for, you can always touch base with us, as our support staff is at your disposal 24/7.